{"id":347,"date":"2026-05-07T12:46:00","date_gmt":"2026-05-07T12:46:00","guid":{"rendered":"https:\/\/www.supaffaires.com\/Emma\/?page_id=347"},"modified":"2026-05-07T14:09:09","modified_gmt":"2026-05-07T14:09:09","slug":"conditions-general-de-vente","status":"publish","type":"page","link":"https:\/\/www.supaffaires.com\/Emma\/conditions-general-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-21db46b6ce115ef53e143fe5df1e20ed wp-block-paragraph\"><strong>Derni\u00e8re mise \u00e0 jour : 7 mai 2026<\/strong><\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-071005fbeb0521217f86eae4f6f3642b wp-block-paragraph\">Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les ventes r\u00e9alis\u00e9es sur le site de&nbsp;<strong>Natcha<\/strong> sp\u00e9cialis\u00e9 dans la vente de matcha en canette.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-2ce5cf1b8a35bf1804855ef440e8b228 wp-block-paragraph\">Toute commande effectu\u00e9e sur le site implique l\u2019acceptation sans r\u00e9serve des pr\u00e9sentes CGV.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-e8409afccd5b499fd280e3d819a008e9\"><strong>1. Informations sur l\u2019entreprise<\/strong><\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-96fa285c49d896d0a47b6de499e6731b wp-block-paragraph\"><strong>Natcha<\/strong><br>Adresse : 7 rue de Verneuil &#8211; Paris\u00a0<strong>75000<\/strong><br>Email : contact@Natcha.fr<br>T\u00e9l\u00e9phone : 01 84 56 27 91<br>SIRET : 948 372 615 00018<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-9c46a67809e9f6ea1970874a5a8d85d5\"><strong>2. Produits<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits propos\u00e9s \u00e0 la vente sont des boissons au matcha en canette pr\u00e9sent\u00e9es avec la plus grande exactitude possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les photographies et descriptions des produits sont non contractuelles.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-75e09536cdd129f00e706484c49593f0\"><strong>3. Prix<\/strong><\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-f416b979efba02dd45852b2a8e576bd3 wp-block-paragraph\">Les prix sont indiqu\u00e9s en euros (\u20ac), toutes taxes comprises (TTC).<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-2ac59c9a3f2c189694d7376e31421fd5 wp-block-paragraph\">Les frais de livraison sont pr\u00e9cis\u00e9s avant la validation de la commande.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-69a1e7e043dfe333222c2a69eca24c5d wp-block-paragraph\"><strong>Natcha<\/strong>\u00a0se r\u00e9serve le droit de modifier ses prix \u00e0 tout moment, mais les produits seront factur\u00e9s au tarif en vigueur au moment de la commande.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-1a318aeb89146fed61e4ce68f32dccd2\"><strong>4. Commande<\/strong><\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-6f899a6e86f49d026a38086320546101 wp-block-paragraph\">Toute commande pass\u00e9e sur le site constitue un contrat de vente entre le client et\u00a0Natcha <\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-fcb71fb5cdcd5ba041e6d72e94526a06 wp-block-paragraph\">Le client s\u2019engage \u00e0 fournir des informations exactes lors de sa commande.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-5422b7f84054ced8933556e63afa61a2 wp-block-paragraph\">Une confirmation de commande sera envoy\u00e9e par email apr\u00e8s validation du paiement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-e244648b269434165c79b788cfecd40a\"><strong>5. Paiement<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le paiement s\u2019effectue en ligne par carte bancaire ou via les moyens de paiement propos\u00e9s sur le site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les transactions sont s\u00e9curis\u00e9es par nos prestataires de paiement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-08623d246000680f844e00aa2ce54474\"><strong>6. Livraison<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les commandes sont exp\u00e9di\u00e9es \u00e0 l\u2019adresse indiqu\u00e9e par le client lors de l\u2019achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les d\u00e9lais de livraison sont donn\u00e9s \u00e0 titre indicatif et peuvent varier selon le transporteur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>[Nom de votre marque]<\/strong>&nbsp;ne pourra \u00eatre tenue responsable des retards li\u00e9s au transport.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-87e419e9bc6c73096445e596e223ddf6\"><strong>7. Droit de r\u00e9tractation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 l\u2019article L221-28 du Code de la consommation, les produits alimentaires et boissons descell\u00e9s ne b\u00e9n\u00e9ficient pas du droit de r\u00e9tractation pour des raisons d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si le produit est re\u00e7u endommag\u00e9 ou non conforme, le client dispose de&nbsp;<strong>14 jours<\/strong>&nbsp;pour contacter le service client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-fec7ef7f4c6c9c99408706b967b0c365\"><strong>8. Remboursements et retours<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de produit d\u00e9fectueux ou erreur de commande, le client doit contacter le service client \u00e0 :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>contact.Natcha@gmail.fr<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s validation de la demande, un remboursement ou un renvoi pourra \u00eatre propos\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-44fac784c9f3c9e49bbaf2ce3ac4c49b\"><strong>9. Responsabilit\u00e9<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Natcha<\/strong>\u00a0ne saurait \u00eatre tenue responsable des dommages r\u00e9sultant d\u2019une mauvaise utilisation des produits vendus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le client est invit\u00e9 \u00e0 consulter la liste des ingr\u00e9dients avant consommation en cas d\u2019allergie ou de sensibilit\u00e9 alimentaire.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-40a20b24dd7416a4827ba504af4ffba3\"><strong>10. Propri\u00e9t\u00e9 intellectuelle<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les contenus pr\u00e9sents sur le site (textes, visuels, logo, design, identit\u00e9 visuelle) sont la propri\u00e9t\u00e9 exclusive de <strong>Natcha<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute reproduction est interdite sans autorisation pr\u00e9alable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-fbb079738574a61a4eb4e20dc791515c\"><strong>11. Donn\u00e9es personnelles<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es personnelles collect\u00e9es sont trait\u00e9es conform\u00e9ment \u00e0 notre Politique de Confidentialit\u00e9.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-ad2ba346cc19ee8e00af111014580d63\"><strong>12. Litiges et droit applicable<\/strong><\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-cb662d9fa0cb424a0dc0bf10f31d2fd7 wp-block-paragraph\">Les pr\u00e9sentes CGV sont soumises au droit fran\u00e7ais.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-69cb8451c1fb9a28b37c84562005588d wp-block-paragraph\">En cas de litige, une solution amiable sera privil\u00e9gi\u00e9e avant toute action judiciaire.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-0b01149b5c8cc97d227f7631b7e75cde wp-block-paragraph\">Le client peut \u00e9galement recourir \u00e0 un m\u00e9diateur de la consommation conform\u00e9ment aux<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 7 mai 2026 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente r\u00e9gissent les ventes r\u00e9alis\u00e9es sur le [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/pages\/347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/comments?post=347"}],"version-history":[{"count":7,"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/pages\/347\/revisions"}],"predecessor-version":[{"id":385,"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/pages\/347\/revisions\/385"}],"wp:attachment":[{"href":"https:\/\/www.supaffaires.com\/Emma\/wp-json\/wp\/v2\/media?parent=347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}